Privacy Policy


Privacy Policy


Effective Date:

March 22, 2025


At

Menage Mortgage Inc.

("Company", "we", "us", or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you apply for or obtain mortgage-related services from us. We are committed to safeguarding your information in compliance with federal and state laws, including the Gramm-Leach-Bliley Act (GLBA), the Fair Credit Reporting Act (FCRA), and other applicable regulations.




1. Information We Collect


We may collect the following types of information:


Personal details: Name, address, phone number, email, Social Security number, and date of birth. Financial information: Employment status, income, assets, liabilities, and credit history Loan information: Loan terms, payment history, balances, and transaction details Credit data: Credit reports and scores (with your authorization) Property data: Purchase contracts, appraisals, title, and insurance details


We may collect this information directly from you, through your loan application, from credit reporting agencies, public records, and authorized third-party sources.




2. How We Use Your Information


Your information is used to:


Process and underwrite mortgage applications. Verify identity, income, and assets. Comply with legal and regulatory requirements. Prevent fraud and unauthorized access. Provide customer service and ongoing account support. Improve our services, systems, and compliance




3. Information Sharing


We do not sell your personal information. We may share your data with:


Service providers involved in your mortgage (e.g., title companies, credit bureaus, appraisers.) Federal or state regulatory agencies, when required by law. Attorneys, auditors, or compliance consultants. Technology vendors or partners under strict confidentiality


All third parties are contractually obligated to safeguard your data and use it only for authorized purposes.




4. Your Privacy Rights


You have the right to:


Review and correct your personal information. Request details about what information we collect and share. Opt out of certain types of data sharing (when permitted by law.)
Limit marketing communications from affiliates


To exercise any of these rights, email us at

[email protected]

or call us at

(888) 981-7998

.




5. Data Security


We maintain industry-standard safeguards to protect your information, including:


Encryption and secure data storage. Role-based access controls. Routine system monitoring. Regular staff training on data privacy


Although we work hard to protect your data, no system can guarantee absolute security.




6. Data Retention


We retain your personal data only as long as necessary for legal, regulatory, and business purposes, including audits and compliance with mortgage recordkeeping laws.




7. Cookies and Online Tracking


Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve functionality. You can control cookie settings through your browser.




8. Children’s Privacy


We do not knowingly collect or solicit personal information from children under the age of 18. If we learn we have collected information from a child, we will delete it immediately.




9. State-Specific Rights


If you are a resident of

Florida or Texas,

you may have additional privacy rights under your state’s consumer protection or mortgage laws. Menage Mortgage Inc. complies fully with all relevant state-level privacy obligations.




10. Contact Us


Have questions or concerns about this Privacy Policy?


Menage Mortgage Inc.


10752 Deerwood Park Blvd
South Waterview ll, Suite 100

Jacksonville, FL 32256


Email:

[email protected]


Phone:

(888) 981-7998


Website:

www.menagemortgage.com



11. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date." We encourage you to review this page periodically.